Enhancing customer service through employee engagement in the service sector: a comparative study of a hotel and a tour operator in Victoria Falls, Zimbabwe

Enhancing customer service through employee engagement in the service sector: a comparative study of a hotel and a tour operator in Victoria Falls, Zimbabwe.

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Item Type: Article
Depositing User: Unnamed user with email it@rcz.ac.zw
Date Deposited: 13 Oct 2016 00:50
Last Modified: 13 Oct 2016 00:50
URI: http://researchdatabase.ac.zw/id/eprint/4115

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