An exploration of the impact of disclaimer clauses on managing customer loyalty and retention. A case of Chinese retail shops in Harare city centre.
Full text not available from this repository.| Item Type: | Thesis |
|---|---|
| Depositing User: | Unnamed user with email it@rcz.ac.zw |
| Date Deposited: | 14 May 2017 00:01 |
| Last Modified: | 14 May 2017 00:01 |
| URI: | http://researchdatabase.ac.zw/id/eprint/4378 |
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