An investigation into the impact of service quality frequent flier programs and safety perception on satisfaction and customer loyalty in the airline industry in Southern Africa.
Full text not available from this repository.| Item Type: | Article |
|---|---|
| Depositing User: | Unnamed user with email it@rcz.ac.zw |
| Date Deposited: | 14 May 2017 00:30 |
| Last Modified: | 14 May 2017 00:30 |
| URI: | http://researchdatabase.ac.zw/id/eprint/4405 |
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